GIFT CARD
ABOUT
The ideal present, sent straight to your email.
Hillenic gift cards will be sent via email within 24 hours, accompanied by instructions for redemption during checkout. These cards carry no extra processing fees and remain valid for 12 months from the order date.
Our gift cards will reach your inbox within 24 hours (unless a specific date is chosen).
When purchasing a gift card for someone else, please verify the accuracy of their email address to prevent any issues if it is forwarded to another recipient. Kindly double-check before making your purchase.
Hillenic reserves the right to void any gift cards at its discretion if there are suspicions of fraud or misuse.
JEWELRY CARE
Here are some tips for taking care of your HILLENIC jewelry:
- Clean your jewelry regularly: Our jewelry is easy to clean – simply use a soft cloth to wipe away any dirt or debris that may have accumulated. For tougher stains, you can use a mild soap and water solution. Make sure to dry your jewelry thoroughly after cleaning to prevent water spots.
- Store your jewelry properly: When you're not wearing your iced pieces, store it in your premium pouch or a jewelry box to protect it from scratches and damage. Avoid storing your jewelry in direct sunlight or in damp environments, as this can cause it to tarnish or discolor.
- Avoid exposure to chemicals: While our jewelry is resistant to most chemicals, it's best to avoid exposing it to harsh substances like bleach, ammonia, and chlorine. These chemicals can damage the plating on your jewelry and cause it to tarnish or discolor.
We want you to feel that same sense of confidence and style when you wear our jewelry. By following these simple tips, you can keep your HILLENIC pieces looking their best for years to come.
EXCHANGES & RETURNS
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Sale Items, Gifts are final sale and cannot be returned. Additionally, we’re unable to accept returns on custom products, earrings or grillz.
To start a return, you can contact us at hillenicjewelry@gmail.com